Packaging checks

How to check ALIBARBAR packaging and batch information

Use a practical checklist to match an ALIBARBAR package to the product, flavour and security information you ordered.

Keep the package sealed while comparing the brand, series, flavour name and visible security information with the product you ordered.

Field-by-field packaging checklist

CheckMatch againstStop condition
Brand and seriesMatching product pageDifferent model, name or format
Flavour namePrinted package and deviceDifferent fruit or cooling wording
Batch or security fieldManufacturer security-code checkerMissing, damaged or rejected field
Physical conditionSealed package and deviceLeak, swelling, heat or visible damage

Take clear photos for support

  1. Photograph the sealed package, exact flavour name and any visible batch field.
  2. Keep full security codes, order references, addresses and tracking labels out of public uploads.
  3. Do not edit the original image with filters or text overlays.
  4. Describe the difference in plain language and keep the item until support gives written instructions.

Check the security code

The packaging centre links to the ALIBARBAR security-code check.

When to contact support

Contact us when the series, flavour, SKU or security field differs from your order, or when the item appears damaged, leaking, swollen, wet or unusually hot. Keep the packaging and use product support.

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